What
kinds of clients work with Service Reports Company?
Our clients are successful
hotel and restaurant organizations that are frustrated by problems
that never get fixed or opportunities that never get addressed.
They often recognize these problems
and opportunities, but are busy running their operation with
the limited time and talent that is at their disposal.
They often do not have the luxury of
assembling a cross-functional team to address quality issues
or concerns, document operational performance, design solutions,
and implement successful new programs.
Our hotel and restaurant clients
say things like:
"We're having some service
problems at several of our hotel properties and need documentation
on how our customers are being treated."
"There are some integrity and control
issues in our bar and lounge locations. Who can we trust to
go in to these locations and evaluate cash-handling procedures?"
"We are considering using mystery
shopper reports in our restaurants to gather service feedback
for our training programs. Is there an experienced firm we
can depend on to provide reliable, unbiased information?'
"Our room reservations are
way down. Can we do a better job of handling calls so that
we don’t lose a potential sale?"
Click
here for more testimonials
Partial Hotel and Restaurant
Client List:
Click to visit our client's website
(Service Reports
Company is not responsible for the contents of these sites)
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